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The International Telecare & Telehealth Conference 2012 has ended
Monday, November 12
 

9:45am PST

10:00am PST

Conference Registration and Help Desk
Monday November 12, 2012 10:00am - 5:00pm PST
Oxford Suite

11:30am PST

12:00pm PST

1:00pm PST

Conference Welcome - Introduction to Guest Chair the Rt Hon Patricia Hewitt
Speakers
avatar for RT Hon Patricia Hewitt

RT Hon Patricia Hewitt

Chair, UK India Business Council
avatar for Trevor Single

Trevor Single

Chief Executive, Telecare Services Association
Trevor Single worked for over 30 years in a variety of posts in Central Government, with the Department of Trade and Industry (now BIS), heading up a number of policy and legislative initiatives, and with regular engagement with Ministers and other key stakeholders. His work included... Read More →


Monday November 12, 2012 1:00pm - 1:15pm PST
Palace Suite

1:15pm PST

3millionlives - how far have we got?
Speakers
avatar for Stephen Johnson

Stephen Johnson

Deputy Director, Long Term Conditions, Department of Health
Stephen has held a number of policy roles in the Department of Health including system reform, establishing PCTs, commissioning, workforce planning, NHS pay reform and since the summer of 2008 head of Long Term Conditions. Prior to joining the Department ten years ago, Stephen worked... Read More →


Monday November 12, 2012 1:15pm - 1:45pm PST
Palace Suite

1:35pm PST

Making Transformation of Services a Reality

The presentation will look at what health and social care should be seeking to achieve, particularly in the light of the aspirations set out in the Health and Social Care Act and the Care and Support White paper. The benefits that telecare and telehealth can offer are apparent but fitting them in to a complex care and support system, understanding who can benefit, who should make the offer how it fits into wider systems of assessment, diagnosis and service delivery is not always straightforward. Pilots and trials often offer significant evidence of success but taking services to scale is more challenging. This session will aim to cover the opportunities and challenges and look at the practicalities of delivering the kind of transformation we need.

 


Speakers
avatar for Sarah Pickup

Sarah Pickup

President, Association of Directors of Adult Social Services
Sarah Pickup is President of the Association of Directors of Adult Social Services. Sarah, who is Director of Health and Community Services for Hertfordshire County Council, has previously served as ADASS Vice President, Honorary Secretary and national lead for carers. Sarah is currently... Read More →


Monday November 12, 2012 1:35pm - 1:55pm PST
Palace Suite

1:55pm PST

Address from the Chair of the All-Party Parliamentary Group on Telehealth
Speakers
avatar for Dr John Pugh MP

Dr John Pugh MP

Chair, All-Party Parliamentary Group on Telehealth
John Pugh MP was elected as the Member of Parliament for Southport in 2001. With the formation of the Coalition in 2010, he was appointed as Co-Chair of the Liberal Democrat Parliamentary Committee for Health and Social Care. He is also Chair of the All-Party Parliamentary Group... Read More →


Monday November 12, 2012 1:55pm - 2:15pm PST
Palace Suite

2:15pm PST

2:20pm PST

Introduction to Self Care Zone
Speakers
avatar for Don Jones

Don Jones

Gobla Strategy and Market Development, Qualcomm Life
Donald Jones serves as vice president, Global Strategy and Market Development at Qualcomm Life.  He is responsible for Qualcomm Life’s development of wireless technologies and platforms in the health, fitness and life sciences markets, and is recognized as a leader in the field... Read More →


Monday November 12, 2012 2:20pm - 2:25pm PST
Exhibition Zone - Monarch Suite

2:25pm PST

3:05pm PST

The patient at the centre - what do clinicians really think?

The presentation will present some fundamental problems preventing health and social care teams working together trying their best to meet the needs of the patient

The NHS and social care face a major challenge to meet these needs within limited budgets and increasing needs.

To address this we need to transform the way care is delivered particularly for people with long term conditions and this includes culture change and use of modern technology.

This opportunity will be explored along with a radical proposal of encouraging clinicians and social care professionals to work differently as a real time team and putting the patient at the centre, in charge of their own information and meeting information governance assurances. A win for all, patients, clinicians, providers and industry!

 


Speakers
avatar for Dr Robert Stewart

Dr Robert Stewart

Medical Director for Clinical Commissioning and Strategic Change, NHS Kent and Medway PCT Cluster
Dr Robert Stewart is a well-established Medical Director of a PCT  leading various initiatives around clinical commissioning leading to strategic change. This involves working across organisations both health and social care and is determined to "Make the NHS and Social Care better... Read More →


Monday November 12, 2012 3:05pm - 3:25pm PST
Palace Suite

3:25pm PST

What do social care and housing have to do to make the transformation or services a reality?

Themes to be explored will include:

 

  • How we can learn from other sectors that have undergone transformation in customer access and service delivery
  • How organisations can bundle their services, create efficiency and make the best use of data to personalise the offer
  • What more needs to be done to connect across specialisms, budgets and administrative boundaries
  • The power of telecare and telehealth to transform lives and the benefits for commissioners
  • Balancing the need to be competitive with the desire to maintain high quality – can the third sector deliver?
  • Localism, leadership and community engagement – defining the role for housing providers in delivering transformation

Speakers
avatar for Mike Ward

Mike Ward

Senior Housing Director, Circle
Mike joined Circle’s Business Growth team when the group was formed in 2005, having previously held posts in development, leasehold management and supported housing with Anglia Housing Group. He has worked in social housing since 1996 and led the stock transfers and mergers that... Read More →


Monday November 12, 2012 3:25pm - 3:55pm PST
Palace Suite

3:55pm PST

TSA: Challenges and issues for the future market
Speakers
avatar for Trevor Single

Trevor Single

Chief Executive, Telecare Services Association
Trevor Single worked for over 30 years in a variety of posts in Central Government, with the Department of Trade and Industry (now BIS), heading up a number of policy and legislative initiatives, and with regular engagement with Ministers and other key stakeholders. His work included... Read More →


Monday November 12, 2012 3:55pm - 4:15pm PST
Palace Suite

4:15pm PST

Panel Q&A
Speakers
avatar for RT Hon Patricia Hewitt

RT Hon Patricia Hewitt

Chair, UK India Business Council
avatar for Stephen Johnson

Stephen Johnson

Deputy Director, Long Term Conditions, Department of Health
Stephen has held a number of policy roles in the Department of Health including system reform, establishing PCTs, commissioning, workforce planning, NHS pay reform and since the summer of 2008 head of Long Term Conditions. Prior to joining the Department ten years ago, Stephen worked... Read More →
avatar for Angela Single

Angela Single

Clinical Director Telecare/Telehealth; Chair of 3millionlives Industry Working Group, BT Health
Angela started her career as a registered nurse at Barts and Royal London Hospital, England. She trained as a Community Nurse before becoming a Senior Health Service Manager of an Acute Hospital Trust. She completed her BAhons in Healthcare Management in 1996. In 1999 she started... Read More →
avatar for Dr Robert Stewart

Dr Robert Stewart

Medical Director for Clinical Commissioning and Strategic Change, NHS Kent and Medway PCT Cluster
Dr Robert Stewart is a well-established Medical Director of a PCT  leading various initiatives around clinical commissioning leading to strategic change. This involves working across organisations both health and social care and is determined to "Make the NHS and Social Care better... Read More →
avatar for Mike Ward

Mike Ward

Senior Housing Director, Circle
Mike joined Circle’s Business Growth team when the group was formed in 2005, having previously held posts in development, leasehold management and supported housing with Anglia Housing Group. He has worked in social housing since 1996 and led the stock transfers and mergers that... Read More →


Monday November 12, 2012 4:15pm - 5:00pm PST
Palace Suite

6:30pm PST

International Reception
Monday November 12, 2012 6:30pm - 7:25pm PST
Cambridge Suite

7:00pm PST

Drinks Reception (Pay Bar)
Monday November 12, 2012 7:00pm - 7:30pm PST
Hotel Bar

7:30pm PST

Conference Dinner followed by Disco
Monday November 12, 2012 7:30pm - Tuesday November 13, 2012 12:30am PST
Palace Suite
 
Tuesday, November 13
 

7:00am PST

Breakfast
Tuesday November 13, 2012 7:00am - 9:00am PST
Westminster Suite

8:00am PST

Registration and Help Desk
Tuesday November 13, 2012 8:00am - 5:15pm PST
Oxford Suite

8:30am PST

9:00am PST

Conference Key Messages and Introduction of Conference Chair
Speakers
avatar for Alyson Bell

Alyson Bell

Care Services Manager, Your Homes Newcastle
My career within Social/Telecare commenced in 2002, initially as a Community Alarm Co-ordinator, until June 2004 when I became the Care Services Manager with overall responsibly for Your Homes Newcastle Community Care Alarm Service. Early in my career, I launched the first Customer... Read More →
avatar for Fiona Phillips

Fiona Phillips

Broadcaster


Tuesday November 13, 2012 9:00am - 9:20am PST
Palace Suite

9:20am PST

To infinity and beyond

This presentation will explore how Scotland developed a national telehealth and telecare strategy and how that strategy is being transferred into operational service delivery on the ground.  It will explore how a system change from services delivered by health and care professionals to one where patients, service users and their informal carer networks can be empowered through the use of technology to not only participate in service delivery but take the principal role.  It will also explore the opportunities that cross-sectoral working can bring.

 


Speakers
avatar for George Crooks

George Crooks

Medical Director, NHS 24
Prof George Crooks is currently the Medical Director for NHS 24 and Director of the Scottish Centre for Telehealth and Telecare.  He is also Medical Director for the Scottish Ambulance Service where he is responsible for the quality, safety and effectiveness of all clinical services... Read More →


Tuesday November 13, 2012 9:20am - 9:40am PST
Palace Suite

9:40am PST

Delivering Telehealth services at scale - Lessons from the first 1,000 patients in Northern Ireland
Speakers
avatar for Kevin McSorley

Kevin McSorley

Executive Director, Fold Housing Association
Kevin joined Fold in September 1993 to set up and develop its social alarm and telecare monitoring services. His primary responsibility is to provide effective strategic leadership, sustainable growth, and continued development of Fold’s Telecare services. Fold is the service delivery... Read More →


Tuesday November 13, 2012 9:40am - 10:00am PST
Palace Suite

10:00am PST

How will the UK economy benefit from a focus on carers

There are 6.4 million carers in the UK, caring for disabled, ill or older relatives or friends, and the numbers are growing. The pressure on carers is also growing –the number caring for over 50 hours a week has doubled in the last ten years. Carers make a massive contribution to our society and collectively save the economy £119 billion. Services to support carers are therefore crucial but the current approach too often fails to deliver the support needed, and is increasingly unsustainable with an ageing population. 

 

A new approach is needed, one which recognises and supports the contribution that carers make, and technology has a crucial role to play in this. We will all be carers, or be cared for, at some point in our lives, and we need to maximise the potential of technology to support us in this, along with recognising that investing in services to support carers is an investment in our economic well-being.

 


Speakers
avatar for Helena Herklots

Helena Herklots

Chief Executive, Carers UK
Heléna Herklots joined Carers UK as Chief Executive in February 2012. Prior to this Heléna was Services Director at Age UK with responsibility for the organisation’s charitable services for people in later life, and for supporting local Age UKs.   Heléna has over 20 years... Read More →


Tuesday November 13, 2012 10:00am - 10:20am PST
Palace Suite

10:20am PST

Q&A
Tuesday November 13, 2012 10:20am - 10:30am PST
Palace Suite

10:30am PST

10:50am PST

Introduction to Self Care Zone
Speakers
avatar for Don Jones

Don Jones

Gobla Strategy and Market Development, Qualcomm Life
Donald Jones serves as vice president, Global Strategy and Market Development at Qualcomm Life.  He is responsible for Qualcomm Life’s development of wireless technologies and platforms in the health, fitness and life sciences markets, and is recognized as a leader in the field... Read More →


Tuesday November 13, 2012 10:50am - 10:55am PST
Exhibition Zone - Monarch Suite

10:55am PST

11:15am PST

Ministerial Address
Speakers
avatar for Norman Lamb MP

Norman Lamb MP

Minister of State for Care & Support
Norman Lamb became Member of Parliament for North Norfolk in 2001. Norman read law at the University of Leicester. He worked for Norwich City Council as a senior assistant solicitor before joining Norfolk solicitors Steele and Co., where he became a partner and head of the firm's... Read More →


Tuesday November 13, 2012 11:15am - 11:45am PST
Palace Suite

11:50am PST

Breakout Sessions
Tuesday November 13, 2012 11:50am - 12:40am PST
Hilton Birmingham Metropole National Exhibition Centre, Birmingham, B40 1PP

11:50am PST

SCS02 - Challenging the notion of 'Care on the Cheap' in Learning Disabilities Services

With enormous pressure to reduce costs in learning disabilities services the notion that telecare is simply ‘Care on the Cheap’ has been successfully challenged in Dorset. A combination of activity monitoring, creative use of support hours, and telecare to manage risksand alert staff has led to an improved quality of care as well as significant cost savings. Come and hear how this has been achieved.


Speakers
avatar for Jessica Dunne

Jessica Dunne

Occupational Therapist, Dorset County Council
I qualified as an Occupational Therapist in 2005 and have worked at Dorset County Council for those 7 years. Over the last 4 years I have specialised in Assistive Technology and Learning Disabilities. My goal is to make independent living an option for all who would like the opportunity... Read More →
avatar for Tanya Grant

Tanya Grant

General Manager, Magna Careline
I started working in the Telecare and Telehealth arena in 2005, when I took over the position of General Manager at Magna Careline Ltd (MCL). I came to the role with a strong commercial background and experience as Group Head of Facilities and Procurement for the Magna Housing Group. The... Read More →
avatar for Emma Jones

Emma Jones

Operations Manager, Magna Careline
I commenced working in the Telecare arena in 2005, joining Magna Careline as Operations Manager.  Since that time the need for many solutions working with Telecare and Telehealth have been developed.  We constantly get asked for solutions to match customers’ differing needs and... Read More →


Tuesday November 13, 2012 11:50am - 12:40am PST
Dorset Suite

11:50am PST

CS05 - NHS Informatics - What Telecare/Telehealth Service Delivery Needs to Know

This breakout session will provide an introduction to data flows within the NHS, i.e. the main sources of data within Primary Care, Secondary Care and the Community, for those delegates starting to become involved with telehealth but with a non-NHS background.


Speakers
avatar for Richard Woodhead

Richard Woodhead

Informatics Manager, MSD Informatics
Richard joined MSD a leading pharmaceutical company in 1988 in their IT Division and started working on a major internal health informatics project in 1998 which lead to the formation of a separate Business Unit, MSD Informatics, which he has headed up since 2000.   MSD Informatics... Read More →


Tuesday November 13, 2012 11:50am - 12:40pm PST
York Suite

11:50am PST

CS06 - Designing for Clinical Triage at Scale - Lessons from the first 1000 patients in Northern Ireland

The remote telemonitoring service, delivered by TF3 to all Health and Social Care Trusts in Northern Ireland commenced in December 2011. This workshop will explore the key lessons learned in designing a telehealth service model and system solution to support the safe and effective delivery of clinical triage at scale.


Speakers
avatar for Jim O'Donoghue

Jim O'Donoghue

Service Development & Deployment Director, S3 Group/TF3 Consortium
Jim O'Donoghue is head of S3 Group’s Telehealth business and also serves as Service and Solution design Director for TF3’s telehealth service in Northern Ireland. Jim is passionate about leveraging the potential of technology to improve the way healthcare is delivered and to... Read More →


Tuesday November 13, 2012 11:50am - 12:40pm PST
Surrey Suite

11:50am PST

QAS04 - Developing an Integrated Telecare and Telehealth Code of Practice

The TSA Integrated Code of Practice, its impact on your business and the next steps. Contribute to the content of an integrated National Quality Standard for the delivery of Telecare and Telehealth.


Speakers
avatar for Angela Single

Angela Single

Clinical Director Telecare/Telehealth; Chair of 3millionlives Industry Working Group, BT Health
Angela started her career as a registered nurse at Barts and Royal London Hospital, England. She trained as a Community Nurse before becoming a Senior Health Service Manager of an Acute Hospital Trust. She completed her BAhons in Healthcare Management in 1996. In 1999 she started... Read More →


Tuesday November 13, 2012 11:50am - 12:40pm PST
Lancaster Suite

11:50am PST

QAS06 - Internet Protocols - Implications for Service Delivery

This session will provide an update on latest telecoms position, the NowIP status and future developments, what impact IP will have on service providers, and service delivery.


Speakers
avatar for David Foster

David Foster

Commercial Director, Tynetec Ltd
David Foster is Commercial Director of Tynetec limited, based in Blyth, Northumberland. Tynetec are a developer and manufacture of grouped, at home and Telecare systems, and focus on delivering outstanding, innovative products which clearly set the standards through consumer insight... Read More →
avatar for Charles Henderson

Charles Henderson

Technical Consultant, TSA
Charles is a portfolio worker, bringing the interchange of knowledge and experiences between business sectors to support their growth and competitiveness. Over a long and varied career he has been involved in many flagship projects and managed disruptive changes both of a detailed... Read More →


Tuesday November 13, 2012 11:50am - 12:40pm PST
Sunningdale/Ascot Suite

11:50am PST

SCS01 - Social Care Commissioners - Winning Hearts, Minds and Contracts

The session will show how TrustCall developed a range of strategies to engage healthcare and social services professionals. This was initially to improve referrer’s knowledge of how telecare actually works, but also had the aim of increasing the number of multi sensor telecare referrals received.


Speakers
avatar for Fran Gudger

Fran Gudger

TrustCall Manager, Trafford Housing Trust
Fran has been a manager in Social Housing for the last 5 years, her previous roles in supported housing range from Scheme Manager to Service Development Advisor. In the past three years she has developed Telecare in Partnership with Trafford Council and has brought many changes to... Read More →
avatar for Cath Wright

Cath Wright

Telecare Advisor, Trafford Housing Trust
Cath has worked in social housing for 23 years.  The past 8 years have been at Trafford Housing Trust, 5 years as a scheme manager, and 3 years in her current role as telecare adviser.  Prior to her taking up the post, telecare in Trafford mainly consisted of community alarms, for... Read More →


Tuesday November 13, 2012 11:50am - 12:40pm PST
London Suite

11:50am PST

TS01 - Dallas - The Feelgood Factory

This session will overview the successful DALLAS bid for the Feelgood Factory, which will encourage people living in Liverpool to plan for their future in order to better manage their health and social care needs, supported by Life Enhancing Technologies (LETs).


Speakers
avatar for Ed Hughes

Ed Hughes

Performance Manager, The Riverside Group
Ed has worked for The Riverside Group for 3 years. During this time he has developed their Helpline service gaining additional TSA accreditations and taking a lead role in the Liverpool dallas bid in relation to Telecare. Over the 3 years dallas program, Helpline will champion the... Read More →


Tuesday November 13, 2012 11:50am - 12:40pm PST
Norfolk Suite

11:50am PST

TS06 - Commissioning Telecare/Telehealth Services - How to do it right

This session will provide the participants with an insight into commissioning services from a Commissioners perspective.


Speakers
avatar for Kathryn Spence

Kathryn Spence

Operations Manager, Eldercare
Kathryn is the Operations Manager for national service provider Eldercare. She is the Registered Manager for the organisation’s care provision, is working towards a level 5 diploma in Health and Social Care and holds a BSC (Hons) in Applied Psychology. Managing a team of more than... Read More →
CW

Charlotte Walton

Strategic Commissioning Manager, Cheshire West and Chester Council
Charlotte Walton is a commissioning manager in the adult social care and health directorate of Cheshire West and Chester Council.  Charlotte is the lead commissioner for Older People’s services including domiciliary care and extra care housing and has worked as commissioning lead... Read More →


Tuesday November 13, 2012 11:50am - 12:40pm PST
Cambridge Suite

11:50am PST

TS07 - Regulation and Privacy Law issues in Telecare & Telehealth
Speakers
avatar for Sian Rudgard

Sian Rudgard

Director, Field Fisher Waterhouse LLP
Sian Rudgard is a Director in the Privacy and Information Law Group at Field Fisher Waterhouse. She is a data protection and freedom of information expert having previously worked at the Information Commissioner's office. Sian advises clients in both the public and private sector... Read More →


Tuesday November 13, 2012 11:50am - 12:40pm PST
Greville Suite

12:40pm PST

1:00pm PST

1:30pm PST

2:10pm PST

The Big Debate: Getting behind the headlines, can telehealth and telecare really facilitate a transformation in services?
Speakers
avatar for Gil Baldwin

Gil Baldwin

Chief Executive, Tunstall Healthcare Group
Gil joined Tunstall Healthcare Group in March 2010 as Group CEO.  His focus has been to develop and implement the Group Strategic Plan which builds on Tunstall’s technical innovation for monitoring and assistive technologies in the housing, hospital, residential and home environments... Read More →
avatar for Alyson Bell

Alyson Bell

Care Services Manager, Your Homes Newcastle
My career within Social/Telecare commenced in 2002, initially as a Community Alarm Co-ordinator, until June 2004 when I became the Care Services Manager with overall responsibly for Your Homes Newcastle Community Care Alarm Service. Early in my career, I launched the first Customer... Read More →
avatar for George Crooks

George Crooks

Medical Director, NHS 24
Prof George Crooks is currently the Medical Director for NHS 24 and Director of the Scottish Centre for Telehealth and Telecare.  He is also Medical Director for the Scottish Ambulance Service where he is responsible for the quality, safety and effectiveness of all clinical services... Read More →
avatar for Don Jones

Don Jones

Gobla Strategy and Market Development, Qualcomm Life
Donald Jones serves as vice president, Global Strategy and Market Development at Qualcomm Life.  He is responsible for Qualcomm Life’s development of wireless technologies and platforms in the health, fitness and life sciences markets, and is recognized as a leader in the field... Read More →
avatar for Fiona Phillips

Fiona Phillips

Broadcaster
avatar for Trevor Single

Trevor Single

Chief Executive, Telecare Services Association
Trevor Single worked for over 30 years in a variety of posts in Central Government, with the Department of Trade and Industry (now BIS), heading up a number of policy and legislative initiatives, and with regular engagement with Ministers and other key stakeholders. His work included... Read More →
avatar for Steve Turner

Steve Turner

Director of Strategy and TeleHealth, Harmoni
I’ve been working for Harmoni for almost 8 years .  I like being part of a company that delivers a high quality health service that is free at the point of delivery and uses modern management techniques and technology to give all patients the best and most consistent service available. Before... Read More →


Tuesday November 13, 2012 2:10pm - 3:00pm PST
Palace Suite

3:05pm PST

Breakout Sessions
Tuesday November 13, 2012 3:05pm - 3:55pm PST
Hilton Birmingham Metropole National Exhibition Centre, Birmingham, B40 1PP

3:05pm PST

CS01 - M-Health as a scalable Telehealth Patient Self Care Solution

M-Health is quickly being recognised as a scalable Telehealth Patient Self Care Solution. NHS South of Tyne & Wear (SOTW) are in the process of delivering multiple pathways of Telehealth. The breakout session will look at these pathways and focus on some of the methods and models the SOTW have used in rolling out M-Health


Speakers
avatar for Paul Marriott

Paul Marriott

Project Manager Telehealth, NHS South of Tyne and Wear
Paul has become a regular national speaker at Telehealth/Care conference’s and works closely with the DOH on the 3-Million Lives Programme.  He is a Fellow of the Chartered Management Institute commencing his career in industry as an Engineer, moving into Local Government Telecare... Read More →


Tuesday November 13, 2012 3:05pm - 3:55pm PST
Lancaster Suite

3:05pm PST

CS02 - Innovative, real-time respiratory monitoring - community clinical study - Moray, Scotland

This session discusses the evaluation results of a clinical study undertakenwith patients in the community, using the RESpeckbody-worn wireless sensor patch to measure continuously respiratory rate and effort, and activity. The study captured data from COPD patients in the community and has provided a new dimension to the already established virtual medical ward model operated by the Maryhill GP Practice in Elgin.


Speakers
avatar for Professor DK Arvind

Professor DK Arvind

Director, Centre of Speckled Computing, University of Edinburgh
D.K. Arvind is a Professor in the School of Informatics, University of Edinburgh, where he holds the Chair in Distributed Wireless Computation, and the CITRIS Visiting Professor (2007-15) at the University of California at Berkeley, USA.  He is the Director of the Centre for Speckled... Read More →
avatar for Lorna Bernard

Lorna Bernard

Telehealthcare Strategy and Development Manager, Moray Community Health and Social Care Partnership
Is the Telehealthcare Strategy and Development Manager in Moray, Scotland – working across Social Care and NHS services. She has also recently been appointed as the Moray project lead for Scotland’s dallas project – Living it Up. Her interest in all things Telecare and Telehealth... Read More →


Tuesday November 13, 2012 3:05pm - 3:55pm PST
Norfolk Suite

3:05pm PST

CS03 - Working in partnership with the PCT and Pharmacists to deliver services to improve the medication compliance of patients

This workshop will look at the journey to improve medication compliance among service users, working in conjunction with Pharmacists and the PCT Pharmaceutical Governance and Development Manager and provide an opportunity to share ideas, protocols and best practice.


Speakers
avatar for Dawn Thornber

Dawn Thornber

Mobility and Telecare Manager, Contour Homes
I have worked in Housing for over twenty years covering many varied roles, from central control room operative, scheme manager, senior scheme manager, general housing management, but mainly working in the sheltered housing and Independent Living teams. My present role is to provide... Read More →


Tuesday November 13, 2012 3:05pm - 3:55pm PST
Cambridge Suite

3:05pm PST

CS04 - Telehealthcare and nursing - can we really care for our patients at a distance?

This break out session is set to answer the question in the title whilst describing some findings from recent studies that looked at the state of ‘tele-readiness’ amongst UK nursing staff. Understanding their level of skills, knowledge and nurses’ attitudes towards Telehealthcare technology is critical in managing change successfully within the clinical arena.


Speakers
avatar for Sharon Levy

Sharon Levy

Executive Member, British Computer Society Nursing Specialist Group
After completing his nurse training, Sharon continued to develop his professional practice, in a variety of community based care environments. His first clinical informatics role was supporting the implementation of a computerised information system in one integrated NHS Trust in... Read More →


Tuesday November 13, 2012 3:05pm - 3:55pm PST
London Suite

3:05pm PST

QAS01 - National Quality Standards for Telecare - Accreditation to the TSA Telecare Code of Practice - an Introduction

This breakout session is specifically designed for those delegates wishing to learn about the journey to Accreditation for the first time. It will take you through the various stages, the modular framework and provide ‘top tips’ for successful Accreditation to the TSA Telecare Code of Practice.


Speakers
avatar for Chris Waller

Chris Waller

Lead Inspector, Insight Certification Ltd
Christopher Waller has 16 years experience of organizations specialising in the use of alarms and the deployment of people to achieve security and peace-of-mind. Chris has a wide experience of auditing both electronic security and manned-guarding companies, and has six year’s experience... Read More →


Tuesday November 13, 2012 3:05pm - 3:55pm PST
Dorset Suite

3:05pm PST

QAS03 - Income Generation & Multi Functional Control Rooms - doing it the Bristol way

This break out session will dispel any myths you may have about operating a multi functional control room and explore how to use that to get maximum benefit and income from the greatest asset any organisation has – a highly skilled service operating 24/7/365.


Speakers
avatar for Gordon McLanaghan

Gordon McLanaghan

Emergency Control Centre Manager, Bristol City Council (Bristol Careline)
After 25 years in the emergency services with a specialism in major event and emergency planning, Gordon joined Bristol City Council as manager of the Emergency Control Centre in 2003 and has been instrumental in developing the control centre from being an 'in-house' service provider... Read More →


Tuesday November 13, 2012 3:05pm - 3:55pm PST
Greville Suite

3:05pm PST

SCS03 - How moving to a Housing Mutual has helped support services to vulnerable adults in Rochdale

The breakout session will include a brief description of the principles of mutuality in relation to housing, looking at opportunities to develop new forms of support – clustered support, community support, working in partnership with the local Council. It will look at the opportunities to introduce new forms of technology into Extra Care Housing with hub and bespoke care and support models


Speakers
avatar for Ian Doherty

Ian Doherty

Supported Housing and Assistive Technology Manager, Rochdale Boroughwide Housing
Ian has worked within the assistive technology industry for the past six years for the housing sector.  Prior to this his background is primarily within the mental health field in both health and social care settings.  He was part of the team that introduced and developed assistive... Read More →
avatar for Peter Smith

Peter Smith

Support and Independence Manager, Rochdale Boroughwide Housing
I manage the supported housing service for Rochdale Boroughwide Housing. The service which is part of Access and Tenancy Support section of the company encompasses sheltered housing, on site and responder support services, Learning Disability shared lives, adaptations, and assistive... Read More →


Tuesday November 13, 2012 3:05pm - 3:55pm PST
Surrey Suite

3:05pm PST

TS03 - 3millionlives: ONE YEAR ON

How do you enable millions more to access telecare and telehealth?


Speakers
avatar for Olivia Shannon Eyers

Olivia Shannon Eyers

Project Manager, 3millionlives
Olivia Shannon Eyers,is an experienced project manager who has worked in the Telehealth and Telecare industry for 10 years, who is a keen amateur horsewoman with her show cob Bumble, excelling at county level and recently qualifying for the Horse of the Year show.   Starting her... Read More →
avatar for Chris Wright

Chris Wright

Chris has extensive programme management and business development experience and has worked in both commercial and public sector environments. His experience in developing and introducing innovative med-tech products into the NHS is put to good use within 3millionlives.


Tuesday November 13, 2012 3:05pm - 3:55pm PST
York Suite

3:05pm PST

TS04 - Mobile response to services - Infrastructure and Development

Swindon Borough Council has been delivering mobile response services since 1987. The breakout session will look at the role of the Responder, the rangeof services deployed and how such services can reduce hospital admissions and promote early discharge from hospital.


Speakers
avatar for Jack Sharp

Jack Sharp

Principal Homeline & Telecare Officer, Swindon Borough Council
I served in the Royal Air Force for 22 years, joining Swindon Borough Council in 1998. I spent 5 years working in the Control Centre, dealing mainly with Community Alarm service users. I really enjoyed this period, a great education in dealing with vulnerable people, working within... Read More →


Tuesday November 13, 2012 3:05pm - 3:55pm PST
Sunningdale/Ascot Suite

3:55pm PST

4:10pm PST

4:40pm PST

Breakout Sessions
Tuesday November 13, 2012 4:40pm - 5:15pm PST
Hilton Birmingham Metropole National Exhibition Centre, Birmingham, B40 1PP

4:40pm PST

CS01 - M-Health as a scalable Telehealth Patient Self Care Solution

M-Health is quickly being recognised as a scalable Telehealth Patient Self Care Solution. NHS South of Tyne & Wear (SOTW) are in the process of delivering multiple pathways of Telehealth. The breakout session will look at these pathways and focus on some of the methods and models the SOTW have used in rolling out M-Health


Speakers
avatar for Paul Marriott

Paul Marriott

Project Manager Telehealth, NHS South of Tyne and Wear
Paul has become a regular national speaker at Telehealth/Care conference’s and works closely with the DOH on the 3-Million Lives Programme.  He is a Fellow of the Chartered Management Institute commencing his career in industry as an Engineer, moving into Local Government Telecare... Read More →


Tuesday November 13, 2012 4:40pm - 5:30pm PST
Lancaster Suite

4:40pm PST

CS02 - Innovative, real-time respiratory monitoring - community clinical study - Moray, Scotland

This session discusses the evaluation results of a clinical study undertakenwith patients in the community, using the RESpeckbody-worn wireless sensor patch to measure continuously respiratory rate and effort, and activity. The study captured data from COPD patients in the community and has provided a new dimension to the already established virtual medical ward model operated by the Maryhill GP Practice in Elgin.


Speakers
avatar for Professor DK Arvind

Professor DK Arvind

Director, Centre of Speckled Computing, University of Edinburgh
D.K. Arvind is a Professor in the School of Informatics, University of Edinburgh, where he holds the Chair in Distributed Wireless Computation, and the CITRIS Visiting Professor (2007-15) at the University of California at Berkeley, USA.  He is the Director of the Centre for Speckled... Read More →
avatar for Lorna Bernard

Lorna Bernard

Telehealthcare Strategy and Development Manager, Moray Community Health and Social Care Partnership
Is the Telehealthcare Strategy and Development Manager in Moray, Scotland – working across Social Care and NHS services. She has also recently been appointed as the Moray project lead for Scotland’s dallas project – Living it Up. Her interest in all things Telecare and Telehealth... Read More →


Tuesday November 13, 2012 4:40pm - 5:30pm PST
Norfolk Suite

4:40pm PST

CS03 - Working in partnership with the PCT and Pharmacists to deliver services to improve the medication compliance of patients

This workshop will look at the journey to improve medication compliance among service users, working in conjunction with Pharmacists and the PCT Pharmaceutical Governance and Development Manager and provide an opportunity to share ideas, protocols and best practice.


Speakers
avatar for Dawn Thornber

Dawn Thornber

Mobility and Telecare Manager, Contour Homes
I have worked in Housing for over twenty years covering many varied roles, from central control room operative, scheme manager, senior scheme manager, general housing management, but mainly working in the sheltered housing and Independent Living teams. My present role is to provide... Read More →


Tuesday November 13, 2012 4:40pm - 5:30pm PST
Cambridge Suite

4:40pm PST

CS04 - Telehealthcare and nursing - can we really care for our patients at a distance?

This break out session is set to answer the question in the title whilst describing some findings from recent studies that looked at the state of ‘tele-readiness’ amongst UK nursing staff. Understanding their level of skills, knowledge and nurses’ attitudes towards Telehealthcare technology is critical in managing change successfully within the clinical arena.


Speakers
avatar for Sharon Levy

Sharon Levy

Executive Member, British Computer Society Nursing Specialist Group
After completing his nurse training, Sharon continued to develop his professional practice, in a variety of community based care environments. His first clinical informatics role was supporting the implementation of a computerised information system in one integrated NHS Trust in... Read More →


Tuesday November 13, 2012 4:40pm - 5:30pm PST
London Suite

4:40pm PST

QAS02 - National Quality Standards for Telecare - Accreditation to the TSA Telecare Code of Practice - an Advanced Insight

This breakout session is specifically designed for those delegates wishing to gain an insight into how accreditation to additional modules of the TSA Telecare Code of Practice, the European Technical Specification for Social Alarms and other Standards can make their Service stand out from the crowd.


Speakers
avatar for Chris Waller

Chris Waller

Lead Inspector, Insight Certification Ltd
Christopher Waller has 16 years experience of organizations specialising in the use of alarms and the deployment of people to achieve security and peace-of-mind. Chris has a wide experience of auditing both electronic security and manned-guarding companies, and has six year’s experience... Read More →


Tuesday November 13, 2012 4:40pm - 5:30pm PST
York Suite

4:40pm PST

QAS03 - Income Generation & Multi Functional Control Rooms - doing it the Bristol way

This break out session will dispel any myths you may have about operating a multi functional control room and explore how to use that to get maximum benefit and income from the greatest asset any organisation has – a highly skilled service operating 24/7/365.


Speakers
avatar for Gordon McLanaghan

Gordon McLanaghan

Emergency Control Centre Manager, Bristol City Council (Bristol Careline)
After 25 years in the emergency services with a specialism in major event and emergency planning, Gordon joined Bristol City Council as manager of the Emergency Control Centre in 2003 and has been instrumental in developing the control centre from being an 'in-house' service provider... Read More →


Tuesday November 13, 2012 4:40pm - 5:30pm PST
Surrey Suite

4:40pm PST

SCS02 - Challenging the notion of 'Care on the Cheap' in Learning Disabilities Services

With enormous pressure to reduce costs in learning disabilities services the notion that telecare is simply ‘Care on the Cheap’ has been successfully challenged in Dorset. A combination of activity monitoring, creative use of support hours, and telecare to manage risksand alert staff has led to an improved quality of care as well as significant cost savings. Come and hear how this has been achieved.


Speakers
avatar for Jessica Dunne

Jessica Dunne

Occupational Therapist, Dorset County Council
I qualified as an Occupational Therapist in 2005 and have worked at Dorset County Council for those 7 years. Over the last 4 years I have specialised in Assistive Technology and Learning Disabilities. My goal is to make independent living an option for all who would like the opportunity... Read More →
avatar for Tanya Grant

Tanya Grant

General Manager, Magna Careline
I started working in the Telecare and Telehealth arena in 2005, when I took over the position of General Manager at Magna Careline Ltd (MCL). I came to the role with a strong commercial background and experience as Group Head of Facilities and Procurement for the Magna Housing Group. The... Read More →
avatar for Emma Jones

Emma Jones

Operations Manager, Magna Careline
I commenced working in the Telecare arena in 2005, joining Magna Careline as Operations Manager.  Since that time the need for many solutions working with Telecare and Telehealth have been developed.  We constantly get asked for solutions to match customers’ differing needs and... Read More →


Tuesday November 13, 2012 4:40pm - 5:30pm PST
Dorset Suite

4:40pm PST

SCS03 - How moving to a Housing Mutual has helped support services to vulnerable adults in Rochdale

The breakout session will include a brief description of the principles of mutuality in relation to housing, looking at opportunities to develop new forms of support – clustered support, community support, working in partnership with the local Council. It will look at the opportunities to introduce new forms of technology into Extra Care Housing with hub and bespoke care and support models


Speakers
avatar for Ian Doherty

Ian Doherty

Supported Housing and Assistive Technology Manager, Rochdale Boroughwide Housing
Ian has worked within the assistive technology industry for the past six years for the housing sector.  Prior to this his background is primarily within the mental health field in both health and social care settings.  He was part of the team that introduced and developed assistive... Read More →
avatar for Peter Smith

Peter Smith

Support and Independence Manager, Rochdale Boroughwide Housing
I manage the supported housing service for Rochdale Boroughwide Housing. The service which is part of Access and Tenancy Support section of the company encompasses sheltered housing, on site and responder support services, Learning Disability shared lives, adaptations, and assistive... Read More →


Tuesday November 13, 2012 4:40pm - 5:30pm PST
Surrey Suite

4:40pm PST

TS04 - Mobile response to services - Infrastructure and Development

Swindon Borough Council has been delivering mobile response services since 1987. The breakout session will look at the role of the Responder, the rangeof services deployed and how such services can reduce hospital admissions and promote early discharge from hospital.


Speakers
avatar for Jack Sharp

Jack Sharp

Principal Homeline & Telecare Officer, Swindon Borough Council
I served in the Royal Air Force for 22 years, joining Swindon Borough Council in 1998. I spent 5 years working in the Control Centre, dealing mainly with Community Alarm service users. I really enjoyed this period, a great education in dealing with vulnerable people, working within... Read More →


Tuesday November 13, 2012 4:40pm - 5:30pm PST
Sunningdale/Ascot Suite

7:00pm PST

Pre dinner drinks (pay bar)
Tuesday November 13, 2012 7:00pm - 7:30pm PST
Hotel Bar

7:45pm PST

Gala Dinner: COP and Crystal Awards
Tuesday November 13, 2012 7:45pm - Wednesday November 14, 2012 12:00am PST
Palace Suite
 
Wednesday, November 14
 

7:00am PST

Breakfast
Wednesday November 14, 2012 7:00am - 8:45am PST
Westminster Suite

8:00am PST

Registration and Help Desk
Wednesday November 14, 2012 8:00am - 12:30pm PST
Oxford Suite

8:30am PST

9:15am PST

Conference Welcome
Speakers
avatar for Trevor Single

Trevor Single

Chief Executive, Telecare Services Association
Trevor Single worked for over 30 years in a variety of posts in Central Government, with the Department of Trade and Industry (now BIS), heading up a number of policy and legislative initiatives, and with regular engagement with Ministers and other key stakeholders. His work included... Read More →


Wednesday November 14, 2012 9:15am - 9:20am PST
Palace Suite

9:20am PST

How can the UK continue to be a global leader in telecare and telehealth?
Speakers
avatar for Mark Vanderwerf

Mark Vanderwerf

Vice President, eHealth and OEM, Nonin Medical
Mark VanderWerf is Vice President, Director of eHealth and OEM at Nonin Medical, a leader in medical devices for eHealth. Mark is the co-founder and former President of AMD Telemedicine and the founder of AMD Telehealth.  Both companies sold in 2007. Prior to AMD Mark managed New... Read More →


Wednesday November 14, 2012 9:20am - 9:45am PST
Palace Suite

9:40am PST

How technology must change to enable real service transformation

Traditional social alarms are using analogue tones (such as DTMF and STMF) to transfer data in the digital communication networks of today. Mixing fundamentally different technologies is ill advised and is hindering the social alarm business to develop. The Swedish Government has assigned the Swedish Institute of Assistive Technology (SIAT) in association with The Swedish Post and Telecom Authority, and The Swedish National Board of Health and Welfare to conduct a full technology shift for social alarms in Sweden. SIAT are also committed to the EU Commission to support a full technology shift for social alarms in Europe with partners from Germany, the Netherlands, Spain and Slovakia. The workshop 'No more tones' will present best practise and experience of conducting a technology shift in all its aspects with developing new technology and standards, meeting market needs, and pushing development of IT infrastructure and new business models. 

 


Speakers
avatar for Oskar Jonnson

Oskar Jonnson

Program Manager, Swedish Institute of Assistive Technology
Oskar Jonsson, M.Sc. in Engineering Physics works at the Swedish Institute of Assistive Technology as Program Manager for the three year program Digital Social Alarms: www.hi.se/digitalsocialalarms . The program is commissioned by the Swedish Government and runs until April 2013 with a 1.7 MEUR budget. Mr. Jonsson has also worked as technical coordinator in the four year EU-project MonAMI, supporting elderly and people with disabilities via mainstream systems and platforms. He has also worked as... Read More →


Wednesday November 14, 2012 9:40am - 10:10am PST
Palace Suite

10:10am PST

Health and social care partnerships - can they really work?

The challenges we face for the next twenty years mean that we wll have to find new ways of working. Traditional barriers and approaches have delivered some gains but others have remained elusive and barriers often seem embedded between agencies. Some partnerships seem to succeed only in building a third culture which then competes with the existing NHS and Social care cultures. This presentation will discuss some learning from experience, filtered through research evidence on culture and partnerships to identify some critical success factors where partnerships work or do not. 

 


Speakers
avatar for Jim McManus

Jim McManus

Director of Public Health, Hertfordshire County Council
Jim McManus is Director of Public Health for Hertfordshire having previously been Joint Director of Public Health for Birmingham. He is a Chartered Psychologist with a special interest in organisational behaviour. He has worked in the NHS, Local Government, Private Sector, Third Sector... Read More →


Wednesday November 14, 2012 10:10am - 10:35am PST
Palace Suite

10:45am PST

Breakout Sessions
Wednesday November 14, 2012 10:45am - 11:35am PST
Hilton Birmingham Metropole National Exhibition Centre, Birmingham, B40 1PP

10:45am PST

CS07 - Development, implementation and evaluation of a smartphone app - A CLN Supported Session

Young people have lots of concerns when it comes to accessing sexual health services. We have developed an app that responds to typical barriers by combing the use of messages which motivate and empower the user to attend, with GPS positioning and maps, to locate the user and guide them to their nearest service. The app aims to encourage and support the user through the process of choosing the most appropriate service and providing reassurance. It also aims to empower young people through a ‘rate my service’ function enabling them to provide anonymous feedback on their experiences which in turn should drive up standards.


Speakers
avatar for Katie Newby

Katie Newby

Research Fellow, Coventry University
Katie Newby, BSc, MSc, is a Research Fellow, HCPC registered Health Psychologist and member of the research group Studies in Adolescent Sexual health (SASH). SASH is a subsidiary of the Applied Research Centre in Health and Lifestyle Interventions at Coventry University. Katie's... Read More →


Wednesday November 14, 2012 10:45am - 11:35am PST
York Suite

10:45am PST

QAS05 - IP Products - An International Perspective on Lessons Learnt for Service Providers

This breakout session will explore the challenges and opportunities of IP based products as experienced in Sweden in terms of the ServiceProvider and the end user.


Speakers
avatar for Oskar Jonnson

Oskar Jonnson

Program Manager, Swedish Institute of Assistive Technology
Oskar Jonsson, M.Sc. in Engineering Physics works at the Swedish Institute of Assistive Technology as Program Manager for the three year program Digital Social Alarms: www.hi.se/digitalsocialalarms . The program is commissioned by the Swedish Government and runs until April 2013 with a 1.7 MEUR budget. Mr. Jonsson has also worked as technical coordinator in the four year EU-project MonAMI, supporting elderly and people with disabilities via mainstream systems and platforms. He has also worked as... Read More →


Wednesday November 14, 2012 10:45am - 11:35am PST
Sunningdale/Ascot Suite

10:45am PST

QAS07 - Towards New European Telehealth Service Frameworks

The draft European Code of Practice for Telehealth Services, developed within the EC funded TeleSCoPE project, was released in April. This workshop will report on and discuss the role of the European Code. In doing so it will draw on the outcomes of a validation process undertaken in five EU countries.


Speakers
avatar for Malcolm Fisk

Malcolm Fisk

Health Design and Technology Institute, Coventry University
Malcolm Fisk joined Coventry University in 2010. He leads for the university, with Roberts Roze, on the European Commission funded TeleSCoPE project - to develop a European Code of Practice for Telehealth Services (see www.telehealthcode.eu). Malcolm also co-directs the university’s new Age Research Centre. He is extensively published, a regular speaker throughout the UK and internationally, and carries wide recognition for his work in relation to telecare, telehealth and the broader range of assistive technologies. Malcolm has been a Board member of the TSA for 9 years... Read More →
avatar for Roberts Roze

Roberts Roze

Design and Technology Institute, Coventry University
Robert Roze manages the European Commission funded TeleSCoPE project (www.telehealthcode.eu) that is developing, with thirteen partners in different countries (including the TSA) a European code of practice for telehealth.   Robert joined Coventry University in 2006 as Senior Project Manager. He has an extensive experience managing European projects, notably those funded b... Read More →


Wednesday November 14, 2012 10:45am - 11:35am PST
Greville Suite

10:45am PST

SCS01 - Social Care Commissioners - Winning Hearts, Minds and Contracts

The session will show how TrustCall developed a range of strategies to engage healthcare and social services professionals. This was initially to improve referrer’s knowledge of how telecare actually works, but also had the aim of increasing the number of multi sensor telecare referrals received.


Speakers
avatar for Fran Gudger

Fran Gudger

TrustCall Manager, Trafford Housing Trust
Fran has been a manager in Social Housing for the last 5 years, her previous roles in supported housing range from Scheme Manager to Service Development Advisor. In the past three years she has developed Telecare in Partnership with Trafford Council and has brought many changes to... Read More →
avatar for Cath Wright

Cath Wright

Telecare Advisor, Trafford Housing Trust
Cath has worked in social housing for 23 years.  The past 8 years have been at Trafford Housing Trust, 5 years as a scheme manager, and 3 years in her current role as telecare adviser.  Prior to her taking up the post, telecare in Trafford mainly consisted of community alarms, for... Read More →


Wednesday November 14, 2012 10:45am - 11:35am PST
London Suite

10:45am PST

SCS04 - The lifecycle of the Telehealthcare programme in Birmingham and lessons learned

Participants will look at the lifecycle of the development of the programme and the various phases within it and gain an insight into the partnership, procurement and delivery phases, as well as the issues, problems and opportunities that arose.


Speakers
avatar for Safina Mistry

Safina Mistry

Strategic lead for Prediction, Prevention and Prioritisation, Birmingham City Council
Safina is the  City Council lead on the  development and commissioning of the new  £14Million Birmingham  Telecare  Service  and  continues to oversee the strategic  partnership delivery of  this new  innovative model . She  leads on arrange of  Key preventive service... Read More →


Wednesday November 14, 2012 10:45am - 11:35am PST
Surrey Suite

10:45am PST

SCS05 - Training and skills for social care staff in a variety of community based roles for the delivery of Assisted Living Technologies (ALT's)

This workshop will set out thework underway to provide the sector with a comprehensive examination of the areas of activity (present and future) that are involved with the assessment, delivery and support of ALT’s (present and future) and explain the pathways by which knowledge and skills can be gained in these areas.


Speakers
DB

Diane Buddery

Project Manager: Policy and Innovation, Skills for Care
Diane has worked in the field of social care for over 20 years, working for the statutory and voluntary sector.  Beginning her career within residential care, she qualified as a social worker in the 90's, working in hospital discharge, services for those with physical disabilities... Read More →
LB

Liz Burtney

Project Manager: Research, Skills for Care
Liz is an experienced researcher who has specialized in service redesign and workforce development over the last 20 years. Having worked in and with the public sector for the last 20 years, she has experience in employment, health and social care sectors. With a clear drive to promote... Read More →


Wednesday November 14, 2012 10:45am - 11:35am PST
Norfolk Suite

10:45am PST

TS02 - Integrated Health, Housing and Social Care Service - The Way Forward?

This workshop will demonstrate how we are working in partnership to use technology and services to create communities that bring real quality, choice, control, well-being, joy, fulfilment and happiness into the lives of people whilst promoting physical and emotional well-being regardless of age or ability.


Speakers
avatar for Alyson Bell

Alyson Bell

Care Services Manager, Your Homes Newcastle
My career within Social/Telecare commenced in 2002, initially as a Community Alarm Co-ordinator, until June 2004 when I became the Care Services Manager with overall responsibly for Your Homes Newcastle Community Care Alarm Service. Early in my career, I launched the first Customer... Read More →
avatar for Lysa Morrison

Lysa Morrison

Quality Assurance Manager, Your Homes Newcastle
Lysa is the part-time lead for Quality Assurance across Your Homes Newcastle’s (YHN’s) Support and Care Services. This covers a range of services for vulnerable client groups from homeless young people through to older people’s services.   Lysa’s background in social care... Read More →


Wednesday November 14, 2012 10:45am - 11:35am PST
Lancaster Suite

10:45am PST

TS05 - Warm Neighbourhoods ALIP Project - a Lesson for us all?

WarmneighbourhoodsTM; creating a brand for consumer assisted living products and services. iFocus, a project led by the Advanced Digital Institute and one of the successful Communities in the recent Technology Strategy Boards DALLAS programme, will seek to address that by creating the ‘Warmneighbourhoods’ brand.


Speakers
avatar for Graham D'eath

Graham D'eath

Business Development Consultant, The Advanced Digital Institute
Graham joined the ADI team in July 2011 after 34 years in the telecommunications industry, the last 20 of which he spent in senior commercial and business development roles at Telefonica O2. Starting his career as a qualified engineer, during his time at O2 he was involved in the... Read More →


Wednesday November 14, 2012 10:45am - 11:35am PST
Dorset Suite

10:45am PST

TS06 - Commissioning Telecare/Telehealth Services - How to do it right

This session will provide the participants with an insight into commissioning services from a Commissioners perspective.


Speakers
avatar for Kathryn Spence

Kathryn Spence

Operations Manager, Eldercare
Kathryn is the Operations Manager for national service provider Eldercare. She is the Registered Manager for the organisation’s care provision, is working towards a level 5 diploma in Health and Social Care and holds a BSC (Hons) in Applied Psychology. Managing a team of more than... Read More →
CW

Charlotte Walton

Strategic Commissioning Manager, Cheshire West and Chester Council
Charlotte Walton is a commissioning manager in the adult social care and health directorate of Cheshire West and Chester Council.  Charlotte is the lead commissioner for Older People’s services including domiciliary care and extra care housing and has worked as commissioning lead... Read More →


Wednesday November 14, 2012 10:45am - 11:35am PST
Cambridge Suite

11:40am PST

11:50am PST

12:20pm PST

Conference Summary
Speakers
avatar for Alyson Bell

Alyson Bell

Care Services Manager, Your Homes Newcastle
My career within Social/Telecare commenced in 2002, initially as a Community Alarm Co-ordinator, until June 2004 when I became the Care Services Manager with overall responsibly for Your Homes Newcastle Community Care Alarm Service. Early in my career, I launched the first Customer... Read More →
avatar for Trevor Single

Trevor Single

Chief Executive, Telecare Services Association
Trevor Single worked for over 30 years in a variety of posts in Central Government, with the Department of Trade and Industry (now BIS), heading up a number of policy and legislative initiatives, and with regular engagement with Ministers and other key stakeholders. His work included... Read More →


Wednesday November 14, 2012 12:20pm - 12:40pm PST
Exhibition Zone - Monarch Suite

12:40pm PST

Special Guest Speaker: To be revealed!
Wednesday November 14, 2012 12:40pm - 1:20pm PST
Palace Suite

1:30pm PST

Conference Close
Wednesday November 14, 2012 1:30pm - 2:00pm PST
Palace Suite
 
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